Study Corgi · Team Zentalabs
Email us at contact.zentalabs@gmail.com and we will get back to you.
To help us answer faster, tell us your device model, OS version, and the app version (Profile → Settings, bottom of the screen).
Progress is stored on your device. It only follows you to another device if you sign in (Profile → Account). If you were signed in, sign in again with the same provider and your data will be restored from the cloud. If you were not signed in and the app was reinstalled or the device was reset, that local data cannot be recovered.
Blocking needs two permissions the system only grants manually: Usage access and Display over other apps. Open Profile → Settings → App Blocking and grant both. Some manufacturers (Xiaomi, Oppo, Vivo, Samsung) also need the app added to the battery "unrestricted" or "autostart" list, or the system stops it in the background.
Check that notifications are enabled for Study Corgi in your device settings, and that the app is not battery-restricted. Notifications are scheduled without exact-alarm permission, so under Doze they can arrive a few minutes late.
Open the paywall and tap Restore Purchases. Purchases are tied to the store account that paid (Apple ID / Google account), not to your Study Corgi account, so make sure you are signed into the same store account you bought with.
Subscriptions are managed by the store, not by us: Profile → Settings → Manage Subscription takes you straight to the right screen. Cancelling stops future renewals; the current period remains active until it ends.
Profile → Delete Account, or see the deletion page for the full instructions.